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Streamlined phone service introduced.

As part of the RSBs ongoing commitment to delivering high quality customer focussed services, we are implementing a streamlined customer enquiries channel through our dedicated 1300 944 306 phone line. 

The roll out of this service will begin through our Northern site at Smithfield and will take effect from Monday September 18.

When phoning the RSB via the 1300 number, you will speak with one of our friendly Customer First team who will listen to your enquiry and direct your call to the most appropriate RSB specialist. We will ensure you receive personal and customised information, assistance and advice. 

Please note, that while we encourage you to use our 1300 number from September 18, enquiries to the Smithfield direct line, (08) 8417 5690, will continue to be answered and managed by our Customer First team.

 For more information or to speak with an RSB team member please phone 1300 944 306.