Shipping & Returns
SHIPPING CHARGES
Shipping charges are calculated and displayed in
the “checkout” procedure. You will first need to set up an account to access
the “checkout” procedure. Deliveries within Australia are sent by Australia
Post Parcel Post, which includes options for express post and for insurance.
ESTIMATED SHIPPING TIMES
The RSB is unable to give shipping times. Information about shipping times can be found at the Australia post web site. Follow the links below.
Delivery times within Australia from the Australia Post web site.
Overseas delivery times from the Australia Post web site.
Returns
Please note that the RSB unless otherwise stated honours the manufacturer’s warranty only. Returned products must be with their original packaging and with a copy of the receipt for proof of purchase.
If you would like further information about the ordering process please contact the RSB’s Low Vision Centre on (08) 8232 4777 or via email at
tcrowemai@rsb.org.au