Information and Referral

Goal of Service

The RSB provides information regarding the range of services available from both the RSB and other service providers, and provides referrals to other services as needed.

Services Provided

Information is provided with regard to the range of services available from the RSB, and other service providers. This includes a range of information on such areas as pensions, concessions, eye conditions, adaptive equipment, and support programs. All information is provided in the client’s format of choice (eg Braille, Large Print, audio or e’text).

Referrals can be provided to refer clients to either RSB services, or to other external service providers as needed.

Location

Information and Referral are part of the RSB’s outreach services that are available to clients throughout South Australia. Information and Referral can be provided as a part of a home visit, or it is often the case that information or referral can be requested and provided over the phone.

Eligibility

Information and Referral is available to all RSB clients. To be eligible to become an RSB client, a person must be diagnosed by an eye care professional as being legally blind, or likely to become legally blind.

Referrals

People can self-refer for this service, or can be referred by a friend or family member, Doctor, or other health professional, by phoning the Referrals Officer on 8232 2444, or toll-free for Country callers on 1800 675 554 during business hours.

For further details about this or other RSB services, contact the Community Services Division on 8232 2444 or toll-free for Country callers on 1800 675 554 during business hours.